Solutions & Products
Mitel Networks
Enterprise Management
Integrated Management Applications
The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities.
Voice Quality Manager
The Voice Quality Manager is an application option within Enterprise
Manager for continuous monitoring of IP voice quality throughout the
network. Mitel IP phones can be configured to report on network quality
at the end of calls and at intermediate intervals during longer calls
to quickly determine when and where problems occur. This enables the
network administrator to resolve network voice quality issues before
they become widespread saving time and maximizing voice application
performance.
Report Generation Option
Enterprise Manager offers a report generation option using Crystal Reports® to
reduce administrative workload in preparing a wide variety of integrated
tabular and graphical reports on system inventory data, alarms, events,
and voice quality statistical data. Report criteria can be customized
as required and reports can be setup to run on a scheduled basis or launched
in a context sensitive manner for on demand reporting. Voice quality
reports can reveal trends in network performance allowing for corrective
action prior to impacting user desktops.
Viola NetAlly
The voice quality management capabilities of Enterprise Manager can be
further extended through an integrated management interface to NetAlly,
an advanced VoIP performance management application available from
Viola Networks a Mitel Solutions Network partner. The NetAlly suite
of tools provides the ability to use software agents to simulate IP
traffic to perform active troubleshooting or to assess and optimize
network capabilities prior to deployment. NetAlly is able to monitor
the voice quality statistics collected from Mitel IP phones though
the interface with Enterprise Manager and can trigger automated tests
when thresholds are crossed.