Call Accounting
The Mitel Call Accounting solution combines robust communication platforms with a feature-rich, web-based application for streamlining communication cost management.
Solutions & Products
Mitel Networks
Enterprise Management
Mitel's system management solutions afford today's businesses maximum control over their network resources and strategy through easy-to-use central administration systems. Mitel solutions include everything from the monitoring and controlling of telecommunications spending to network monitoring, alarm handling and troubleshooting. Leveraging the world of IP applications and platforms demands a simple, intuitive and powerful means for managing the network.
Mitel Enterprise Manager
Enterprise Manager is a suite of management tools that allow simple configuration, control and management of Mitel's enterprise product portfolio. It allows access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity.
Remote Management
The Mitel Management Access Point is a gateway for remotely accessing, monitoring and servicing Mitel IP Communications Platforms (ICPs) and traditional PBX systems over public broadband and PSTN connections. It greatly decreases service costs by reducing engineer site visits and drastically improving response times in resolving customer issues. The Management Access Point can automatically forward system alarms to a specific service provider speeding up the initial fault reporting and investigation process.
Integrated Management Applications
The Integrated Management Applications suite extends the core functionality of Enterprise Manager with additional management capabilities. The Voice Quality Manager option is used to proactively monitor the voice quality of the IP calls in the network and provide the means to quickly locate and resolve issues. Network quality trends can be further analyzed and a wide variety of additional reports generated with the Enterprise Manager Reporting option.