titleRegion
Industry: National Accounting Firm
Situation: Since MNP was founded in 1945, they have grown to become the only Top 10 chartered accounting firm based in the West. Their Western Canadian roots are a big part of how they do business. Networking across western Canada, both data and voice gives MNP an advantage. Call logging and presence management are a vital part of their day to day operations.
Challenges (Customer Needs):
- Networking several locations across Canada
- Remote access and collaboration
- Increase capacity.
- Presence management
Solution Components:
- Mitel 3300 ICP Platform
- PRI trunking
- Teleworker
- YA “Your Assistant”
- YA PRO
- Collaboration
Results:
- Improved communication between multiple locations.
- Ability to more efficiently communicate in critical situations