titleRegion
Industry: Seniors Housing in a Christian Environment
Situation: LutherCare Communities contacted Accutek because they needed seamless communication between Care Homes. This included error-free remote access, collaboration, ease of self administration, and advanced emergency response protocols.
Challenges (Customer Needs):
- Networking several locations
- Remote access and collaboration
- Increase capacity.
- Presence management
- Emergency response
Solution Components:
- Mitel 3300 ICP Platform
- PRI trunking
- Teleworker
- YA (Your Assistant) PRO
- Collaboration
Results:
- Improved communication between main office and satellite locations
- Ability to more efficiently communicate in emergency situations
- Initial installation includes a single site with 100 stations, expansion to include 400-500 residents.
- Phase two includes the addition of several locations